Shipping & Return Polices


You can trust that your order will be quickly processed and safely delivered. We ship our products anywhere in the United States using USPS First Class & Priority Mail. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax (which is only charged to purchases shipped to Maryland). If you are shipping to an Alaskan or Hawaii address, please be aware that your shipment may take longer than usual and is not liable for any delay in delivery of your goods. At various times throughout the year, we offer shipping to Canada. For more information, please see our FAQs section.


Many of our products are handmade. Often the colors and sizes will vary from year to year, ornament to ornament. Please see our FAQ section for more information. As well, we cannot guarantee the handwriting style you will receive on your ornament. Our staff of professional writers are given the ability to place the personalizations on the ornaments in manner that best showcases the text on the ornament, which isn’t always the same as the sample shown on-line. Ornaments shown on our site are examples of the quality of writing we offer as well as how to best utilize the space. If you are dissatisfied with your order for ANY reason, please contact us within 15 days of the sale. Since our products are personalized and unique in nature, we need to speak with you prior to handling a return. You may contact customer service at