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Privacy Policy

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Our Personalized Ornament Guarantee

Ornaments & More is powered by Personalized Ornaments For You

We promise that you will have an enjoyable shopping experience. Your satisfaction is our number one priority. We are committed to your satisfaction by promising:

  • To ship your personalized ornament order within 48-72 hours of receipt during our holiday season (September through December).
  • All of our personalized ornaments are handwritten by experienced professionals and never computer generated.
  • We have the largest selection of hard-to-find ornaments on the internet.
  • Our site is easy to navigate and provides hassle-free shopping.
  • Personal customer service. We will provide many ways to personalize your ornaments other than just using a name and year.

Privacy Notice

Our privacy policy is simple. We will NEVER sell, trade, or share any of your personal information with any unaffiliated company. We are committed to and respect your privacy and appreciate the opportunity of doing business with you. You may receive e-mails from us in the future regarding our promotions or new items. If you choose not to receive these e-mails, you always have the option to unsubscribe on the home page.

Security Policy. You can feel safe ordering through our secure server. All orders placed on our site are protected using Secure Socket Layer (SSL) encryption. Your credit card data is transmitted to our server in an encrypted form that cannot be viewed by third parties. Even though we take great efforts to protect your personal and credit card information, there is always the risk that information on the internet may be unlawfully intercepted by third parties. We urge you to protect your privacy by signing off your account when you have finished ordering, especially if you are sharing a computer or using one in a public space.

Terms of Use

Definitions. As used in this Site, the words "us" and/or "our" and/or "we" include PersonalizedOrnamentsForYou.com, its owner, Framed & Fancy, Inc., also trading as Personalized Ornaments For You, and their directors, officers, employees, agents, vendors, manufacturers, successors and assigns. The words "you" and/or "your" refer to the individual or entity using this Site in any way. The word "Site" refers to the web site PersonalizedOrnamentsForYou.com, in whole or in part.

Acceptance of Terms of Use. Please read these Terms of User carefully. These Terms of Use govern your access and use of this Site. By accessing or using this Site you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.

We reserve the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this Site, such Terms and Conditions set forth at the time of your use of the Site to control.

Age of User. By using our Site, you represent that you are at least 18 years of age, are legally competent to enter into these Terms of Use, have completely read and understood them, and accept and agree to them. If you are between the ages of 13 and 18, you represent that you have the consent of your parent or guardian to enter into these Terms of Use.

Copyrighted and Trademark Materials. This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, music, software tools, and other information (referred to herein as "Content"). This Site and all Content are our copyrighted and/or trademark property or the copyrighted and/or trademark property of parties from whom we have licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms of Use. We reserve the right to add to, delete from, or modify any part of Content at any time without prior notice.

Use of Site in Responsible Manner. You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site in a manner which is offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. We may terminate our service to customers found to be using our Site to engage in undesirable activities.

DISCLAIMER OF WARRANTY. THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE.

LIMITATION OF LIABILITY. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM US, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL WE BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT.

Indemnification. Your use of this Site is at your own risk. You agree to hold harmless and indemnify us from and against any and all claims and expenses, including attorneys' fees, arising out of your use of this Site, including but not limited to out of your violation of these Terms of Use, to the maximum extent permitted by law. If you are dissatisfied with the materials, content, services or terms of use of this Site, your sole remedy is to discontinue use of this Site.

Errors. If you make an error in submitting your order and we have completed your order, your order will be considered complete and non-returnable. However, please contact us and we can determine if the error can be addressed in a mutually agreeable manner. If we make an error, please immediately return the ornament(s) to us by United States Postal Service to PersonalizedOrnamentsForYou.com, 11438 Cronridge Drive Suite Z, Owings Mills, MD 21117, and we will reship your corrected ornament(s) and credit you with your postage.

Governing Law; Jurisdiction. We are located in the State of Maryland and all orders and services shall be received in and shipped from Maryland. All issues related to the protection, infringement or misuse of copyrighted materials shall be governed by the copyright laws of the United States of America. All other matters relating to your access to or use of this Site shall be governed by the laws of Maryland. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted only in the courts of the State of Maryland or the United States District Court for the District of Maryland; you agree to submit to the jurisdiction of such courts and agree that venue in these courts is proper in any such legal action or proceeding.

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